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Warranty:
If your piece has a quality issue, arrives in a different style than ordered, or begins to fade or tarnish, we’ll replace it regardless of when you purchased it. You may also choose an extended lifetime warranty that protects against breakage, even when the damage was accidental.
Shipping:
We aim to ship every order within 2-5 business days. After dispatch, typical delivery takes around 5-12 business days.
Orders with personalization such as letters, symbols, or similar custom details may require extra preparation time because they are made specifically for you.
If you select priority processing at checkout, your item is moved ahead in the production queue and prepared to ship within 24-36 hours. This does not speed up the carrier transit time; it only prioritizes the customization stage.
Once your order leaves our facility, you’ll receive a confirmation email containing your tracking number.
Returns:
Every item is backed by a 30-day money-back guarantee, giving you 30 days from delivery to request a return. We’ll provide a full refund without hassle. Contact us to start your return, and our team will guide you through the next steps.
Order Changes:
Entered the wrong address or made an error during customization? We can update it as long as the order has not shipped yet.
All items include a 30-day money-back guarantee, so you have 30 days after delivery to request a return. We’ll issue a full refund with no stress. Reach out to us to begin the return process, and we’ll help from there.
We aim to prepare every order within 1–2 business days. After it ships, delivery usually takes 4–10 business days.
Orders with custom details such as letters or symbols may need a little extra dispatch time because they are made especially for you.
We stand behind the quality of our pieces, which is why every product is covered by our money-back guarantee.
If your piece breaks, shows wear, or you are not satisfied for any reason within 30 days of purchase, we will replace it for you at no charge.
We craft with premium materials, including 18k gold and stainless steel, so your piece and the memories attached to it are made to last.
We’re sorry that happened. Mistakes can happen from time to time, but we’ll make it right. Please contact us here, and we’ll send the correct piece free of charge.
It is made for anyone who wants to look polished without spending extra effort getting ready.
Yes. Every order ships with a trackable service. You can add your order details here to follow your shipment.
Our gold pieces are finished with real 14k or 18k gold. Rose gold pieces use high-quality 316L stainless steel plated with real 14k or 18k gold. They are made to keep their color, even around sweat, heat, showers, the sea, or the pool, helping your memories stay with you for years.
All items include a 30-day money-back guarantee, so you have 30 days after receiving your order to request a return. We will process a full refund with no stress. Please reach out to us to send an item back, and we’ll guide you from there.
See this policy page for any exceptions.
Yes. It is designed not to fade or lose color, even when exposed to sweat, heat, showers, the sea, or the pool.
We use premium 316L stainless steel plated with real 18k gold for our gold bracelets and necklaces, helping your memories last.
If you notice any quality defect, we will gladly replace your piece at no cost.
Yes, absolutely. This product makes a thoughtful gift — one for you and one for your partner.
Yes. We will replace your piece if you experience any quality defects, receive a design different from what you ordered, or if it tarnishes or loses color within 30 days after receiving your order. You can also add an extended lifetime warranty that covers breakage, even if it was your own fault.
We accept most commonly used payment methods. If you are not sure whether your preferred option is accepted, contact us here.
It will end soon, so make sure to take advantage while it is still available.
I just purchased the two-piece 14 K chunky link anklets plus three added extenders. But there was no extender for the Cuban anklet, and I need about another 2 inches for my larger ankle. Do you offer an extension for the chunky Cuban anklet?
It fits with the extender piece. Pretty look for summer.
They look so gorgeous 😍 💖 I ordered 2 sets and also made 2 bracelets.
My anklet arrived today. It isn’t a chunky link anklet for me because it doesn’t fit. They need to include at least two extra links so people with bigger ankles can extend it enough to wear it. Beautiful anklet, and I’m only 150 pounds, but I have big legs, so I’m a little upset. Can you please send or tell me how I can get two extra links to add to mine?
Hey, does chunky mean for wide wrists or for ankles.
I love my pieces, but they DNT fit around my ankles. I need a longer extension because my ankles are very wide.
I love my anklet set, but one anklet is shorter than the other, so it won’t fit.
I love these anklets. I just ordered again; they’re so beautiful that I ordered 2 more this time.
I got mine today, but I still need two links to fasten them. Can you help me out.
I have big ankles. Do you have a certain size?
